Thermomark Roll 2.0 User Manual Datasheet by Phoenix Contact

D C - O O -[fl'c’a'h‘r'flé INSPIRING INNOVATIONS
User manual
Operating the THERMOMARK ROLL 2.0
thermal transfer printer
2019-02-15
PHOENIX CONTACT GmbH & Co. KG • Flachsmarktstraße 8 • 32825 Blomberg • Germany
phoenixcontact.com
108716_en_01
Operating the THERMOMARK ROLL 2.0 thermal transfer printer
Designation Revision Order No.
THERMOMARK ROLL 2.0 1085260
User manual
This user manual is valid for:
UM EN THERMOMARK ROLL 2.0, Revision 01
Table of contents
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Table of contents
1 For your safety ...........................................................................................................................5
1.1 Identification of warning notes ...............................................................................5
1.2 Qualification of users .............................................................................................5
1.3 Field of application of the product ..........................................................................6
1.4 Safety notes...........................................................................................................6
2 Starting up the printer .................................................................................................................8
2.1 Unpacking and setup.............................................................................................8
2.2 Overview of the device ..........................................................................................9
2.3 Connecting the device .........................................................................................10
2.3.1 Connecting the mains cable .................................................................10
2.3.2 Connecting the printer via USB ............................................................11
2.3.3 Connecting a printer via WLAN ............................................................12
2.3.4 Connecting a printer via Ethernet .........................................................12
2.4 Inserting the material and printing........................................................................13
2.4.1 Inserting the material ............................................................................13
2.4.2 Inserting Leporello labels .....................................................................14
2.4.3 Inserting the ink ribbon .........................................................................15
2.4.4 Printing .................................................................................................16
2.4.5 Creating print jobs ................................................................................16
3 Operating the printer ................................................................................................................17
3.1 Touch screen display...........................................................................................17
3.1.1 Operating the display ...........................................................................17
3.1.2 Changing the language ........................................................................17
3.1.3 Start page ............................................................................................18
3.2 Operation via the menu........................................................................................19
3.3 Configuration via the website...............................................................................27
3.4 Printing via FTP ...................................................................................................28
3.4.1 FTP login ..............................................................................................28
3.4.2 Sending print data via FTP ...................................................................28
3.4.3 FTP access to storage media ...............................................................29
3.4.4 FTP firmware update ............................................................................29
4 Mounting accessories ..............................................................................................................30
4.1 Cutter or perforator ..............................................................................................30
4.2 Mounting the external media hub.........................................................................34
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5 Maintenance and troubleshooting ............................................................................................35
5.1 Cleaning the device .............................................................................................35
5.2 Cleaning the printhead.........................................................................................36
5.3 Cleaning and replacing the pressure roller ..........................................................37
5.4 Troubleshooting...................................................................................................38
5.5 Error messages ...................................................................................................39
5.6 Repairs ................................................................................................................40
5.7 Storage and disposal...........................................................................................40
A Appendix ..................................................................................................................................41
A 1 Ordering data.......................................................................................................41
A 2 Technical data .....................................................................................................44
A 3 Approvals and declarations .................................................................................46
A 4 Declaration of conformity.....................................................................................47
A 5 Index....................................................................................................................49
For your safety
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1 For your safety
Read this user manual carefully and keep it for future reference.
1.1 Identification of warning notes
1.2 Qualification of users
This user manual is addressed to persons, who are familiar with the relevant safety con-
cepts for handling electrical machines. The persons must be able to recognize dangers.
This symbol indicates hazards that could lead to personal injury.
There are three signal words indicating the severity of a potential injury.
DANGER
Indicates a hazard with a high risk level. If this hazardous situation is not
avoided, it will result in death or serious injury.
WARNING
Indicates a hazard with a medium risk level. If this hazardous situation is not
avoided, it could result in death or serious injury.
CAUTION
Indicates a hazard with a low risk level. If this hazardous situation is not avoided,
it could result in minor or moderate injury.
This symbol together with the NOTE signal word warns the reader of actions
that might cause property damage or a malfunction.
Here you will find additional information or detailed sources of information.
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1.3 Field of application of the product
The THERMOMARK ROLL 2.0 is a thermal transfer printer and thermal direct printer for the
industrial sector. With this printer, you can print continuous material such as labels and
shrink sleeves.
With thermal transfer printing, heat causes the color layer of an ink ribbon to be transferred
onto the print medium.
The result of the print depends essentially on the suitable combination of material and ink
ribbon. A low-quality ink ribbon can lead to premature wear on the printhead and result in a
poor print image. Use only print materials from Phoenix Contact.
With thermal direct printing, the printer prints directly onto thermally sensitive paper. An ink
ribbon is not required.
You may only use the printer with Phoenix Contact materials which are intended for the
THERMOMARK ROLL 2.0. The use of other materials can result in damage to the unit.
Do not use the device at locations where children may be present.
1.4 Safety notes
Life-threatening danger from mains voltage
Never open the housing of the device.
Risk of injury
If you operate the device with the cover open, rotating parts are exposed. The moving parts
can catch on loose clothing, jewelry or hair.
The device has openings that are large enough for a child's finger to fit through. Do not use
the device at locations where children may be present.
Danger of crushing from cover
Make sure you do not crush yourself with the cover.
Risk of burns
During operation, the printhead can get hot. Allow the printhead to cool down before you
change the material or clean the printhead line.
Hazard to operational safety
Incorrect operation or modifications to the device can endanger your safety or damage the
device. Do not repair the device yourself. If the device is defective, please contact
Phoenix Contact.
For your safety
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Damage to the device
Only operate the device in locations that are dust-free as far as possible, dry and pro-
tected against splashwater.
Protect the device and materials from humidity, damp, and dirt.
Do not expose the device to direct sunlight.
The device is equipped with a wide range power supply unit for AC voltages between
100 V and 240 V. The electrical connection conditions must comply with the details on
the rating plate.
Radio interference
This is a Class A item of equipment (EN 55032). When using the equipment in residential
areas, it may cause radio interference. In this case, the operator is obligated to take appro-
priate measures.
Notes on the printhead
The printhead is the most sensitive part of your printer. Improper handling can damage the
printhead.
During printing, always make sure that there is no contamination on the material as this
could be pulled underneath the printhead. This can damage the printhead.
The ink ribbon must be at least 5 mm wider than the material. Direct contact between the
printhead and the material can lead to increased wear on the printhead.
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2 Starting up the printer
2.1 Unpacking and setup
Scope of supply
– Printer
Mains cable
USB cable
Empty film core (possibly already mounted on the take-up hub)
Label roll EML (20X8)R/TL
THERMOMARK-RIBBON 110/50 ink ribbon
Data carrier with download link for the driver. The data carrier also contains this user
manual in several languages.
User manual in German and English
Unpacking
Check the device for damage which may have occurred during transport.
Retain the original packaging for subsequent transport.
Requirements for the installation location
Place the device on a level surface.
When transporting the printer, you must remove the ink ribbon and the label material.
NOTE: Damage to the device
Only operate the device in locations that are dust-free as far as possible, dry and protect-
ed against splashwater. Protect the device and materials from humidity, damp, and dirt.
Do not expose the device to direct sunlight.
Starting up the printer
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2.2 Overview of the device
Figure 2-1 Overview
1 Printing unit
2 Take-up hub, for winding the ink ribbon
3 Supply hub, for supplying the ink ribbon
4 Margin stop, for securing the material roll
5 Photoelectric barrier, for label detection
6 Pressure roller
7 Tear-off plate
8 Lever, for locking the printhead
9 Rotary dial, for setting the material guide margin stop
8
3
4
29
7
6
1
5
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2.3 Connecting the device
Mains and computer connections
Figure 2-2 Connections on the rear of the device
1Power supply switch
2Mains socket
3SD card slot
4Two USB master interfaces for keyboard, scanner, USB memory device and WLAN
stick
5USB slave interface, full-speed, for connection to a computer
6Ethernet 10/100Base-T
7RS-232 interface
8USB master interface for keyboard, scanner, USB memory device, WLAN stick and
Bluetooth adapter
Errors can occur during operation due to insufficient or missing grounding. Make sure that
all devices and cables connected to the printer are grounded.
Before connecting or disconnecting devices or cables, switch off the printer and the con-
nected devices. USB connections can be established and disconnected when the printer is
switched on.
2.3.1 Connecting the mains cable
The THERMOMARK ROLL 2.0 is equipped with a wide range power supply unit for AC volt-
ages between 100 V and 240 V.
Insert the mains cable into the socket of the device.
Connect the mains cable to a socket.
1
3
2
4
5
6
78
Starting up the printer
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2.3.2 Connecting the printer via USB
A driver must be installed in order to operate the printer. The driver can be found on the In-
ternet at phoenixcontact.net/qr/1085260.
Switch on the computer.
Exit all programs that are currently running.
Switch on the device.
Connect the computer to the device using the supplied USB cable.
Download and install the driver software.
Following successful installation, an icon for the THERMOMARK ROLL 2.0 appears in the
Windows “Devices and Printers” system folder.
Open the marking software.
CLIP PROJECT can be downloaded at phoenixcontact.net/qr/5146053.
PROJECT complete can be downloaded at phoenixcontact.net/qr/1050453.
CLIP PROJECT marking Open “File, Print setup...” and create a new device under “Thermo,
THERMOMARK ROLL 2.0”.
Set up the device in the marking software.
You can find CLIP PROJECT marking instructions at phoenixcontact.net/qr/5146040.
PROJECT complete
marking
Open “File, Printer Configurations” and select the THERMOMARK ROLL 2.0 printer in
the “New” field.
Select the THERMOMARK ROLL 2.0 from the field with available printers.
Set up the device in the marking software.
NOTE: Malfunctions during operation due to insufficient or missing shielding
Ensure that all the cables connected to the device are shielded.
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2.3.3 Connecting a printer via WLAN
Installing a WLAN stick
Insert a WLAN stick into the USB interface to the left of the display.
Setting up the WLAN connection
Activate the WLAN interface via the menu (see “Setting up WLAN” on page 22).
Select Access Point. The search for available access points starts. The available ac-
cess points, including hidden access points, are shown on the display.
Select the access point. To use a hidden access point, enter its SSID.
Assign an IP address with subnet mask and gateway or select DHCP.
When you configure a WLAN connection via the website, do not change the “IP” and
“Gateway” parameters. Otherwise, the connection to the printer is interrupted.
For protected networks, the network key is requested. Enter the network key. The con-
nection is established. The network name and IP address are displayed.
2.3.4 Connecting a printer via Ethernet
To connect a printer via the Ethernet interface, use a cable with RJ45 connectors and the
10Base-T or 100Base-T transmission standard. Use a shielded cable.
Connect the printer to a network socket or a computer.
Set up the Ethernet interface via the menu (see “Setting up Ethernet” on page 22).
When you configure a WLAN connection via the website, do not change the “IP” and “Gate-
way” parameters. Otherwise, the connection to the printer is interrupted.
Starting up the printer
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2.4 Inserting the material and printing
2.4.1 Inserting the material
Figure 2-3 Inserting material off the roll
Inserting the material roll Open the cover.
Release the margin stop (1). To do this, turn the green adjustable ring counterclockwise
until the arrow points to the symbol.
Pull the margin stop off the media hub.
Push the material roll onto the media hub in such a way that the material side to be print-
ed faces upwards.
Put the margin stop back on. Push it until both margin stops are touching the material
roll. Here, a definite resistance can be felt when pushing.
Clamp down the margin stop. To do this, turn the adjustable ring clockwise until the ar-
row points to the symbol.
Unwind a lengthy strip of the material.
Inserting material in the
printhead
To lift the printhead, turn the green lever (4) counterclockwise.
Turn the green knurled screw (3) until the material fits between the red guides.
Push the material below the guide roller (2) towards the printing unit. Guide the material
through below the label sensor (5).
Move the guides close to the edges of the material. The material must not become
jammed.
To close the printhead, turn the green lever clockwise.
4
3
1
2
5
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2.4.2 Inserting Leporello labels
Figure 2-4 Material feed path with Leporello labels
Inserting Leporello labels Open the cover.
Release the margin stop (1). To do this, turn the green adjustable ring counterclockwise
until the arrow points to the symbol.
Position the margin stop in such a way that the material fits between the two margin
stops.
Place the label stack behind the printer. Make sure that the material side to be printed
is facing upwards.
Guide the Leporello labels over the holder for the material roll.
Check the position of the margin stop. The material must make contact on both sides
but must not jam.
Clamp down the margin stop. To do this, turn the adjustable ring clockwise until the ar-
row points to the symbol.
Inserting material in the
printhead
To lift the printhead, turn the green lever (4) counterclockwise.
Turn the green knurled screw (3) until the material fits between the red guides.
Push the material below the guide roller (2) towards the printing unit. Guide the material
through below the label sensor (5).
Move the guides close to the edges of the material. The material must not become
jammed.
To close the printhead, turn the green lever clockwise.
3
4
1
2
5
Starting up the printer
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2.4.3 Inserting the ink ribbon
Figure 2-5 Feed path of the ink ribbon
The ink ribbon is only required for thermal transfer printing. Clean the printhead before
inserting the ink ribbon (see “Cleaning the printhead” on page 36).
Inserting the ink ribbon To lift the printhead, turn the green lever (3) counterclockwise.
Push the ink ribbon roll onto the supply hub (1) so that the color coating of the film faces
downwards during unwinding.
The Phoenix Contact ink ribbon rolls for this printer have the color coating on the out-
side of the winding. Observe the unwinding direction shown in Figure 2-5. If the color
coating is positioned incorrectly, the film will stick to the printhead.
Push the empty core of an ink ribbon roll onto the take-up hub (2).
Guide the ink ribbon through the printing unit as shown in Figure 2-5. Guide the ink rib-
bon through above the label sensor.
Secure the starting end of the ink ribbon centrally on the empty core of the ink ribbon
roll using adhesive tape. Observe the counterclockwise running direction of the take-up
hub.
To tighten the feed path of the ink ribbon, turn the take-up hub counterclockwise.
To close the printhead, turn the green lever clockwise.
3
21
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2.4.4 Printing
The THERMOMARK ROLL 2.0 is ready for operation once all connections have been es-
tablished, the material and ink ribbon have been inserted, and the printhead is locked.
Tear-off plate After printing, the material strips are detached by hand. The printer is equipped with a tear-
off plate for this purpose.
Cutter or perforator A cutter which automatically cuts off labels is available as an accessory
(THERMOMARK ROLL-CUTTER, 5146422).
A perforator is available for shrink sleeves (THERMOMARK ROLL-CUTTER/P, 5146435).
For installation see “Cutter or perforator” on page 30.
2.4.5 Creating print jobs
Create the print jobs using the CLIP PROJECT or PROJECT complete marking software.
The marking software can be used to create markings on the computer that are adapted to
the Phoenix Contact marking material.
Select the THERMOMARK ROLL 2.0 as the output device there. You will be provided with
a list of materials that are suitable for this device.
CLIP PROJECT can be downloaded at phoenixcontact.net/qr/5146053.
PROJECT complete can be downloaded at phoenixcontact.net/qr/1050453.
o@@@
Operating the printer
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3 Operating the printer
3.1 Touch screen display
You can change the basic settings of the printer via the touch screen display, for example:
Pause, continue or cancel print jobs
Configure interfaces
Set language and time
Update the firmware
3.1.1 Operating the display
To select a menu item, briefly touch the corresponding icon.
Move your finger up and down the display to scroll through lists.
3.1.2 Changing the language
The language is set when the printer is started up. To select a different language later, pro-
ceed as follows:
Use only CLIP PROJECT or PROJECT complete software to modify print jobs.
Touch this icon.
Touch this icon.
Touch this icon.
Touch this icon.
Touch the desired language.
$®®O®Q
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3.1.3 Start page
Not always are all icons visible. An icon is hidden if it is not used in the current printer status.
Call the menu
Pause print job
Continue print job
Repeat last page printed
Delete all print jobs
Feed an empty label
p@® a
Operating the printer
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3.2 Operation via the menu
Table 3-1 Menu structure
Menu Setting option Default
Printer information
Printer type, version number and firmware creation date, serial number of CPU, operating time, and
number of printed labels, printed length, IP and MAC addresses
Access to the storage medium
Can only be selected when an external storage medium is present
If a storage medium is inserted, the following directories are created on the storage medium: /fonts,
/images, /misc, /labels
Open saved print jobs from the /labels directory on the external storage medium
(SD card, USB stick)
Create list of files available on an external storage medium (SD card, USB stick)
Copy files between different storage media (SD card, USB stick)
Select default storage medium
Specify storage medium to be accessed via the interfaces and FTP management.
For other functions, all storage media can be selected but the default storage me-
dium is suggested first.
External storage media
USB memory device
SD cards
USB mem-
ory device
U1] 0w
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Settings
Changing printing parameters
Setting the heat level
If the printing quality is inadequate, you can change the value. We recommend in-
creasing or reducing the heat level via the marking software first.
CLIP PROJECT: at “File, Print setup...”
PROJECT complete: at “File, Printer Configurations”
You will find the “Printer parameters” under THERMOMARK ROLL 2.0.
Only change the settings in the printer after this has been done. This will result in
an additional increase or reduction.
0
Moving the print position horizontally
This can also be changed via the marking software.
CLIP PROJECT: at “File, Print setup...”
PROJECT complete: at “File, Printer Configurations”
You will find the “Printer parameters” under THERMOMARK ROLL 2.0.
The values from the printer and the marking software are added.
0.0 mm
Moving the print position vertically
This can also be changed via the marking software.
CLIP PROJECT: at “File, Print setup...”
PROJECT complete: at “File, Printer Configurations”
You will find the “Printer parameters” under THERMOMARK ROLL 2.0.
The values from the printer and the marking software are added. A negative value
is only possible via the printer.
0.0 mm
Printing on request
Off
Off: All labels of a print job are printed without interruption.
On: The next label will only be printed when the corresponding button is
pressed on the touch screen.
Repeating the print by pressing the button
There are several setting options. You can repeat the same print job or query the
data again before.
Edit
Table 3-1 Menu structure
Menu Setting option [...] Default
.0 II
Operating the printer
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Label detection
Changing the procedure for detecting the label sensor
If you are printing with Phoenix Contact material, adjustment is not required. Con-
tinuous material is automatically detected.
Gap sen-
sor
Extrapolating the labels
This function prevents the first labels from remaining unprinted. In the default set-
ting, this function is on.
On
On: The position of the labels below the printhead is calculated. The calcula-
tion considers the position of the first label recognized by the label sensor.
Also, the preset distance between the labels is considered.
Ad-
vance
d:
This function prevents the first labels of a label size up to 30 mm from re-
maining unprinted. For this, the label feed and label back-feed is used.
Warning before end of ink ribbon
Switching the warning that the ink ribbon is almost at its end on/off
If the diameter of the ink ribbon roll falls below the value set here, a warning ap-
pears on the display.
The possible setting range is indicated on the display.
Off
Changing tear-off mode and position
Positioning the label material for tearing off at the tear-off plate On
On: After the last printed label, the label gap is positioned at the tear-off plate.
Off: Label feed stops once the last label has completely passed the print line.
Shifting the tear-off position
If this value is positive, the label is transported further out of the printer. Perforation
should be congruent with the tear-off plate.
0.0 mm
Cutting settings
Only visible when a cutter or perforator is present
Shifting the cutting position (reference: rear edge of label)
If this value is positive, the label is transported further out of the printer. 0.0 mm
Increasing the perforation degree
If this value is positive, the perforation will become deeper. 0
Table 3-1 Menu structure
Menu Setting option [...] Default
03mm
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Setting up interfaces
Setting up Ethernet
Entering the host name
Unique designation for the printer in the network
DHCP, method for assigning the IP address On
On: Dynamic assignment of the IP address by the DHCP server
Off: Direct assignment of the IP address by the operator
Entering the IP address
IP address of the label printer. Only visible when no DHCP server is active
Entering the network mask
Subnet mask of local network
Switching on the gateway
Connection between local and other networks
Off
Setting up WLAN
Only visible when a WLAN stick is inserted
Activating the WLAN interface
Off
Search and selection of the access point to be used to establish the WLAN
connection
DHCP, method for assigning the IP address
On
On: Dynamic assignment of the IP address by the DHCP server
Off: Direct assignment of the IP address by the operator (see “Setting
up Ethernet”)
Network services
Website
Activating the HTTP protocol for access to the printer-internal website
(see “Configuration via the website”)
On
Printer behavior in case of error messages
On: After an error message, the last label is printed again On
Off: After an error message the next label is printed
In case of problems with the network connection, the printer is set to the error state On
Off: The printer ignores network problems
Table 3-1 Menu structure
Menu Setting option [...] Default
Operating the printer
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Setting the language and country
Setting the language English
Setting the country
Setting the country-specific date and time formats Germany
Setting the keyboard layout when using an external keyboard
When you select the automatic setting, the keyboard layout depends on the “Set-
ting the country” parameter setting.
Automatic
Setting the time and date
Setting the time zone. The time zone is indicated with reference to UTC UTC+1
Selecting the daylight savings time of a region. The time is automatically changed. EU
Setting the date in DD.MM.YYYY format
The print output of the date is in the format set via the “Setting the country” param-
eter.
Setting the system time in HH:MM:SS format
When changing the time, ensure that the parameters for time zone, daylight sav-
ings time and date are correct.
The print output of the time is in the format set via the “Setting the country” param-
eter.
Adjusting the display
Adjusting the brightness of the display 8
Time without activity before the printer is set to energy-saving mode 5 min
Test print
Test print on EML(20x8)R
Table 3-1 Menu structure
Menu Setting option [...] Default
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Security
Activating PIN protection, password for protection of print parameter changes via
the display (default: 0000) Off
Password for printing via FTP (see “Printing via FTP” on page 28)
FTP login as ftpprint print
Password for FTP access to a storage medium, such as a USB stick, SD card, IFFS
FTP login as ftpcard card
Password for FTP firmware update
FTP login as ftpadmin admin
Password for setting parameters via the website
Login as admin admin
Table 3-1 Menu structure
Menu Setting option [...] Default
Operating the printer
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Extras
Updating the firmware
Copy the firmware file into the /misc directory of the storage medium. Insert storage
medium into the printer. Then click on this button. Select the file with the firmware.
The printer restarts after the update.
Saving the settings
The current printer configuration is saved as an .xml file on a storage medium in the
/misc directory.
Loading the settings
The printer configuration is loaded from the /misc directory of a storage medium to
the printer
Resetting
With the exception of the passwords, all configuration settings are reset to the de-
fault values
Setting the cleaning interval
Setting the intervals for printhead cleaning depending on the material throughput in
steps of 100 m
The “Clean printhead!” message appears on the display on two conditions:
Material of the set length has passed the printhead.
There is an error in the material flow (e.g., end of material, end of ink ribbon)
As long as no error is present in the material flow, no message is displayed and the
print job is continued even if the cleaning interval has expired.
Only after you have acknowledged the “Clean printhead!” message, the error mes-
sage for the error that occurred in the material flow is displayed.
1000 m
Licenses and software libraries for third-party components used in the firmware
Table 3-1 Menu structure
Menu Setting option [...] Default
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Watching help videos
Video on how to insert the ink ribbon
Video on how to insert the material
Video on how to install the cutter
Video on how to change the pressure roller
Video on maintenance
Video on firmware update
Table 3-1 Menu structure
Menu Setting option [...] Default
Operating the printer
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3.3 Configuration via the website
All the parameters which are accessible via the display can also be configured via a web-
site. The website is included in the printer's firmware. Use a browser (e.g., Microsoft Internet
Explorer or Mozilla Firefox) with activated JavaScript.
Access the website via the Ethernet or WLAN interface.
Opening the website
To configure settings via the website, you must enter “admin” as the user name and a pass-
word.
The default value for the password also is “admin”.
You can change the password via the website.
Start the browser.
Open the website. Enter the IP address of the printer via HTTP (e.g.,
http://192.168.9.10).
A start screen appears.
Use the mouse to click on the buttons. This way, you can operate the printer just like
with the touch screen on the device.
Tabs on the website
The structure of the website corresponds to the menu structure of the printer.
Reading the status of the printer
Setting configuration parameters which are also accessible via the display in the “Set-
tings” menu (see page 20)
Setting passwords
Viewing lists of hardware and optional components
Viewing overview of available fonts
Opening auxiliary functions
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3.4 Printing via FTP
With the File Transfer Protocol (FTP), you can manage and transfer files in the network via
the Ethernet or WLAN interface. For printer management, you require an FTP program (FTP
client) which supports the “binary” transfer mode. The printer acts as an FTP server.
The FTP printer management has three functions:
Direct printing by copying from JScript files
Management of the storage media installed on the label printer
Firmware update
3.4.1 FTP login
To establish an FTP connection, the client must be logged in to the server. The type of login
depends on the client. You must enter the following information in any case:
IP address of the printer
User name and password
Access to the printer management functions depends on the user name:
After logging in, you can access the FTP server in the same way you would access a Win-
dows folder.
3.4.2 Sending print data via FTP
You can print the print data in JScript format via an FTP connection.
Establish an FTP connection to the printer with the user name ftpprint and the specified
password (default: print). An empty folder of the FTP server is displayed.
Copy the label file in JScript format into the folder of the FTP server.
Printing of the label file starts immediately. After the print job is complete, the associ-
ated file is automatically deleted.
End the FTP connection.
Table 3-2 Default passwords
Function User name Default password1
1Change the passwords via the printer menu (see page 24)
Printing via FTP ftpprint print
Access to storage medium via FTP ftpcard card
Firmware update via FTP ftpadmin admin
Operating the printer
108716_en_01 PHOENIX CONTACT 29 / 52
3.4.3 FTP access to storage media
Via FTP, you can edit files that are available on an installed storage medium.
Establish an FTP connection to the printer with the user name ftpcard and the specified
password (default: card).
The content of the storage medium is displayed. The files are divided into several sub-
folders according to the file type.
Edit the files as necessary. When you copy files onto the FTP server, the files are auto-
matically sorted into subfolders according to file type.
End the FTP connection.
3.4.4 FTP firmware update
You can update the firmware via FTP.
Establish an FTP connection to the printer with the user name ftpadmin and the speci-
fied password (default: admin). An empty folder of the FTP server is displayed
Copy a valid firmware file (e. g., 500_6714.cfw) into the folder of the FTP server.
While the firmware is being copied, a progress indicator appears on the display. Once
the file is successfully copied, the printer restarts automatically.
End the FTP connection.
In the status display, you can check whether the firmware update was successful.
THERMOMARK ROLL 2.0
30 / 52 PHOENIX CONTACT 108716_en_01
4 Mounting accessories
4.1 Cutter or perforator
A cutter which automatically cuts off labels is available as an accessory
(THERMOMARK ROLL-CUTTER, 5146422).
A perforator is available for shrink sleeves (THERMOMARK ROLL-CUTTER/P, 5146435).
Removing the tear-off plate
Figure 4-1 Removing the tear-off plate
Flip open the panel with the tear-off plate so that the groove on the latching hook is vis-
ible.
Pull the panel up out of the holder.
WARNING: Danger of cutting due to unintentional blade movement
Disconnect the printer from the power supply before installing, removing, or cleaning the
cutter blade.
Mounting accessories
108716_en_01 PHOENIX CONTACT 31 / 52
Mounting the cutter or perforator
Figure 4-2 Mounting the cutter or perforator
Insert the cutter latching hook with the groove first into the guide on the carrier.
Press the cutter downwards into the holders.
Flip the cutter such that it snaps into place on both sides of the carrier.
Activate the cutter or perforator in the marking software.
CLIP PROJECT: at “File, Print setup...”
PROJECT complete: at “File, Printer Configurations”
You will find the “Printer parameters” with the “Accessory mode” under
THERMOMARK ROLL 2.0.
THERMOMARK ROLL 2.0
32 / 52 PHOENIX CONTACT 108716_en_01
Cleaning the cutter or perforator
Figure 4-3 Removing the cutter blades
Swivel the cutter or perforator away.
Actuate the release button (1). Take the blade assembly out of the panel.
If the blades are soiled only slightly, clean them with a soft cloth.
If the blades are heavily soiled with adhesive, the blades must be removed (see “Re-
moving the blades” on page 33).
Hook the blade assembly into the axes. Swivel the blade assembly in the panel until it
snaps into place.
Swivel the cutter towards the printer.
1
WARNING: Danger of cutting due to unintentional blade movement
Disconnect the printer from the power supply before installing, removing, or cleaning the
cutter blade.
WARNING: Danger of cutting
The cutter blades are sharp.
Mounting accessories
108716_en_01 PHOENIX CONTACT 33 / 52
Removing the blades
Figure 4-4 Removing the blades
Rotate the shaft (1) clockwise using a TX10 Torx screwdriver until the gear racks (2) are
disengaged.
Pull the upper blade (3) out of the guides.
Remove the lower blade (4).
Remove any deposits on the blades using a cloth dampened with label remover.
Push the lower blade into the holders from above.
If necessary, place the springs (5) back in the spring pockets.
To insert the upper blade, push the lower blade onto the panel. Place the upper blade
in the guide. Push it upwards until the gear racks engage with the gear wheels.
Rotate the shaft using the Torx screwdriver until the blade reaches the upper stop.
1
3
45
2
WARNING: Danger of cutting
The cutter blades are sharp.
THERMOMARK ROLL 2.0
34 / 52 PHOENIX CONTACT 108716_en_01
4.2 Mounting the external media hub
An external media hub on which rolls with a larger diameter can be mounted is available as
an accessory.
External media hub, for roll diameters of 150 mm to 400 mm:
THERMOMARK ROLL-ERH, 5146448
Figure 4-5 Inserting material into an external media hub
Mounting the supply hub
Position the media hub behind the printer.
Lift the printer slightly. Place the base onto the two hooks of the media hub.
Inserting material
Turn the adjustable ring with the arrow to the symbol. Pull the margin stop from the
media hub.
Push the material roll onto the media hub in such a way that the material side to be print-
ed faces upwards.
Put the margin stop back on. Push it onto the material roll up to the stop.
Turn the adjustable ring with the arrow to the symbol. By doing so, the margin stop
is clamped onto the media hub.
Adjust the printer margin stop to the width of the material.
Guide the material over the printer media hub to the printing unit.
Maintenance and troubleshooting
108716_en_01 PHOENIX CONTACT 35 / 52
5 Maintenance and troubleshooting
5.1 Cleaning the device
Protect the device from dust and other contaminants. If the device is not used, cover it.
Wipe down the device with a duster. The duster can either be dry or dampened with a
mild cleaning agent.
Remove dust and paper fluff in the printing area with a soft brush or vacuum cleaner.
It is important to clean the printhead regularly. This ensures consistently good printing
and reduces wear on the printhead.
We recommend to clean the printer once a month.
DANGER: Risk of electric shock
Disconnect the device from the power grid before carrying out any maintenance work.
GD
THERMOMARK ROLL 2.0
36 / 52 PHOENIX CONTACT 108716_en_01
5.2 Cleaning the printhead
Cleaning periods Thermal direct printing: after each material roll change
Thermal transfer printing: after each ink ribbon change
After a certain amount of material flow, a message on the display indicates that the print-
head should be cleaned (see “Setting the cleaning interval” on page 25).
Figure 5-1 Cleaning the printhead line
During printing, impurities can collect on the printhead and reduce the print quality.
Switch off the device.
Make sure the print mechanism has cooled down.
To lift the printhead, turn the green lever counterclockwise.
Remove the material and the ink ribbon from the printer.
Clean the printhead line (1) with a cotton bud soaked in alcohol. You can also use a
cleaning stick (CLEANING STICK, 5146697).
Let the printhead dry for 2 to 3 minutes.
1
WARNING: Risk of burns
During operation, the printhead can get hot. Allow the printhead to cool down before you
change the material or clean the printhead line.
NOTE: Damage to the printhead
Do not use sharp items (knives, screwdrivers etc.) to clean the printhead.
The printhead has a protective layer in the lower front area. Do not touch this protective
layer with your hand.
Do not touch the printhead line.
Maintenance and troubleshooting
108716_en_01 PHOENIX CONTACT 37 / 52
5.3 Cleaning and replacing the pressure roller
Impurities on the pressure roller can impair the printing and material transport performance.
Poor quality printing may result if the pressure roller is damaged or worn. In this case, you
must replace the pressure roller.
Figure 5-2 Pressure roller
Removing and installing
the pressure roller
If a cutter or perforator is installed, remove it.
To lift the printhead, turn the green lever counterclockwise.
Remove the material and the ink ribbon from the printer.
Flip open the panel (1) with the tear-off plate.
Lift the pressure roller out of the two holders (2). To do so, first strongly pull up the side
with the gear.
Remove the pressure roller.
Clean the pressure roller using a roller cleaner, or replace it. Do not use any sharp ob-
jects to clean the pressure roller.
Push the pressure roller with bearings into the holders until it snaps into place.
Flip in the panel.
Large amounts of sleeve material being processed may lead to constrictions in the pres-
sure roller. Constrictions over the width of the sleeve material occur. In this area, there
might be dropouts in the printing pf labels. The pressure roller often recovers after approx-
imately 24 hours.
We recommend using separate pressure rollers for sleeve material and for labels.
Pressure roller, standard, TRM-PRESSURE ROLLER STANDARD, 0804655
Pressure roller for sleeve material, TRM-PRESSURE ROLLER 4-50, 0804656
1
2
THERMOMARK ROLL 2.0
38 / 52 PHOENIX CONTACT 108716_en_01
5.4 Troubleshooting
Table 5-1 Troubleshooting
Problem Cause Remedy Page
Ink ribbon wrinkles Feed path of the ink ribbon Check the ink ribbon path
Check the horizontal position of the
ink ribbon on the take-up hub and
supply hub
15
Print image is blurred or missing
in places
Printhead is dirty Clean the printhead. 36
Pressure roller is dirty Clean the pressure roller 37
Pressure roller damaged Replace the pressure roller 37
Printer transports the labels but
they are not printed
Ink ribbon not inserted correctly Clean the printhead. 36
Insert the ink ribbon correctly 15
Printer only prints every second
label
The label size defined in the marking
software does not match the actual
label size
Cancel the print job. Change the
label format in the marking soft-
ware. As an alternative, adapt the
label material in the printer to the
format defined in the marking soft-
ware. Restart the print job.
Vertical white lines on the print
image
Printhead is dirty Clean the printhead. 36
Printhead is defective Contact Phoenix Contact
Print image lighter on one side Printhead is dirty Clean the printhead. 36
Maintenance and troubleshooting
108716_en_01 PHOENIX CONTACT 39 / 52
5.5 Error messages
Table 5-2 Troubleshooting
Error message Cause Remedy Page
“Printhead open” Printhead is open Close printhead 13
“Printhead too hot” Printhead has become overheated The print job continues automati-
cally after a pause
“Out of ribbon” Ink ribbon used up Insert new ink ribbon 15
Ink ribbon torn during printing Cancel the print job. Clean the prin-
thead.
36
Insert the ink ribbon. Restart the
print job.
15
“No label found” The label size defined in the marking
software does not match the actual
label size
Cancel the print job. Change the
label format in the marking soft-
ware. Restart the print job.
“Cutter jammed” Cutter blade does not cut through ma-
terial, but can return to initial position
Cancel the print job
Clean the cutter blade 32
“Cutter blocked” Cutter blade remains stuck in the ma-
terial
Switch off the printer. Remove
jammed material
No cutter function Switch printer off and on again. If
this problem occurs again, contact
Phoenix Contact.
“Out of paper” Label roll or shrink sleeve has been
used up
Insert material 13
Error in material flow Check material flow, adapt margin
stops, if necessary
13
“Voltage error” Hardware fault Switch printer off and on again. If
this problem occurs again, contact
Phoenix Contact.
“Syntax error” Printer has received an unknown or
incorrect command
Skip command or cancel print job
Check if the correct printer is set in
the marking software
lifii
THERMOMARK ROLL 2.0
40 / 52 PHOENIX CONTACT 108716_en_01
5.6 Repairs
5.7 Storage and disposal
Transporting the device
Remove the material and the ink ribbon.
Pack the device in the original packaging for shipping.
Storage
Only store the device in dry surroundings.
Store the device in such a way as to avoid any potential damage.
Store the device completely with individual parts and accessories. Otherwise, key com-
ponents could be missing when restarting the device.
Disposal
WARNING: Hazard to operational safety
Incorrect operation or modifications to the device can endanger your safety or damage
the device. Do not repair the device yourself. If the device is defective, please contact
Phoenix Contact.
The device contains valuable recyclable materials, which should be utilized. The electron-
ic circuit board is fitted with a lithium battery.
Appendix
108716_en_01 PHOENIX CONTACT 41 / 52
A Appendix
A 1 Ordering data
Thermal transfer printer
Description Type Order No. Pcs./Pkt.
Thermal transfer printer for labels and shrink sleeves, in-
cluding connecting cables, 300 dpi
THERMOMARK ROLL 2.0 1085260 1
Accessories
Description Type Order No. Pcs./Pkt.
Cutter THERMOMARK ROLL-
CUTTER
5146422 1
Perforator THERMOMARK ROLL-
CUTTER/P
5146435 1
External media hub, for roll diameters from 150 mm to
400 mm
THERMOMARK ROLL-ERH 5146448 1
Pressure roller, standard TRM-PRESSURE ROLLER
STANDARD
0804655 1
Pressure roller, for continuous shrink sleeve TRM-PRESSURE ROLLER
4-50
0804656 1
Ink ribbon
Description Type Order No. Pcs./Pkt.
Ink ribbon, length: 50 m, width: 110 mm, color: black THERMOMARK-RIBBON
110/50
0800687 1
Ink ribbon, length: 60 m, width: 110 mm, color: white TM-RIBBON 110 WH 100 0804661 1
Ink ribbon, length: 300 m, width: 110 mm, color: black THERMOMARK-RIBBON
110
5145384 1
Ink ribbon, length: 300 m, width: 110 mm, color: blue THERMOMARK-RIBBON
110 BU
0829544 1
Ink ribbon, length: 300 m, width: 110 mm, color: green THERMOMARK-RIBBON
110 GN
0829542 1
Ink ribbon, length: 300 m, width: 110 mm, color: red THERMOMARK-RIBBON
110 RD
0829543 1
Ink ribbon, specifically for EMT, TMT, WMTB HF, length:
300 m, width: 110 mm, color: black
THERMOMARK-RIBBON
110-WMTB HF
5148007 1
Ink ribbon, specifically for WMTB HF, length: 300 m, width:
110 mm, color: white
TM-RIBBON 110-WMTB HF
WH
0802990 1
Ink ribbon, for high-temperature EML-HT labels, length:
300 m, width 110 mm, color: black
THERMOMARK-RIBBON
110-EML-HT
0800342 1
THERMOMARK ROLL 2.0
42 / 52 PHOENIX CONTACT 108716_en_01
Ink ribbon, specifically for WMS... shrink sleeves, length:
300 m, width: 110 mm, color: black
THERMOMARK-RIBBON
110-WMSU
0801358 1
Ink ribbon, specifically for WMS... shrink sleeves, length:
300 m, width: 110 mm, color: white
THERMOMARK-RIBBON
110-WMSU WH
0801359 1
Ink ribbon, specifically for WMS... shrink sleeves, length:
300 m, width: 64 mm, color: black
THERMOMARK-RIBBON
64-WMSU
0801360 1
Ink ribbon, specifically for WMS... shrink sleeves, length:
300 m, width: 64 mm, color: white
THERMOMARK-RIBBON
64-WMSU WH
0801361 1
Ink ribbon, specifically for WMS-OT HF... marking sleeve
(not shrinkable), length: 300 m, width: 25 mm, color: black
TM-RIBBON 25 BK 102 1053499 1
Ink ribbon
Description Type Order No. Pcs./Pkt.
Materials
Description Type Order No. Pcs./Pkt.
Terminal block markers
Markers for terminal blocks, attachment method: latch-
ing into universal marker groove, latching into flat marker
groove
TMT … R 1
Marking foil for zack marker strip, attachment method:
adhesive
TML (..X..)R 1
Marker strip for terminal blocks, attachment method: ad-
hesive
SK .. (..X..)R 1
Wire marking
Cable marker, attachment method: adhesive WML.. (..X..)R 1
Cable marker, halogen-free, attachment method: adhe-
sive
WML HF .. (..X..)R 1
Cable marking flags WML-FLAG .. (..X..)R 1
Insert label, attachment method: latching in marker car-
rier
EMT (..x..)R 1
Cable marker, attachment method: threading WMT .. (..X..)R 1
Cable marker, attachment method: cable binder assem-
bly
WMTB (..X..)R 1
Cable marker, halogen-free, attachment method: cable
binder assembly
WMTB HF (..X..)R 1
Shrink sleeve WMS .. (..X..)R 1
Shrink sleeve, halogen-free WMS-2 HF .. (..X..)R 1
Marking sleeve (not shrinkable), halogen free WMS-OT HF .. (EX..)R 1
Ordering data
108716_en_01 PHOENIX CONTACT 43 / 52
Equipment marking
Labels, attachment method: adhesive EML (..X..)R 1
Labels for sensitive components, attachment method:
adhesive
EML-ESD (..X..)R 1
Labels for rough surfaces, attachment method: adhe-
sive
EML-HA (..X..)R 1
Labels for high-temperature applications, attachment
method: adhesive
EML-HT (..X..)R 1
Removable labels, attachment method: adhesive EML-RM (..X..)R 1
Detectable labels, attachment method: adhesive EML-D (..X..)R
Labels offering particular flexibility, adhesive over
edges, attachment method: adhesive
EMLC (..X..)R 1
Labels offering particular flexibility, for rough sur-
faces, attachment method: adhesive
EMLF (..X..)R 1
Plastic label, attachment method: adhesive EMLP (..X..)R 1
Safety label with special adhesive, attachment method:
adhesive
EMLS (..X..)R 1
Insert label, attachment method: latching in marker car-
rier
EMT (..X..)R 1
Plant marking
Electric circuit label, attachment method: adhesive PML-C101 (D39)R 1032780 1
Hazardous substances label, attachment method: ad-
hesive
PML-GHS100 (..X..)R 1
Mandatory sign, attachment method: adhesive PML-M.. (..X..)R 1
Prohibition sign, attachment method: adhesive PML-P.. (..X..)R 1
Warning label, attachment method: adhesive PML-W.. (..X..)R 1
Pipeline marker, attachment method: adhesive PML-T.. (..X..)R 1
Magnetic sign, attachment method: magnetic adhesion PMM (..X..)R 1
Materials
Description Type Order No. Pcs./Pkt.
THERMOMARK ROLL 2.0
44 / 52 PHOENIX CONTACT 108716_en_01
A 2 Technical data
Printhead
Printing method Thermal transfer, thermal direct
Print resolution 300 dpi x 300 dpi
(12 dots/mm x 12 dots/mm)
Material sensor
Position Centered
Type Transmissive sensor
Detection Inter-label clearance, black mark and hole mark
Print speed 30 mm/s ... 150 mm/s
Print length 5 mm, minimum, 1000 mm, maximum
Print width 104 mm, maximum
Material
Outside diameter of the label roll 152 mm, maximum
Internal core diameter 38.1 mm ... 76 mm
Ink ribbon
Length 300 m, maximum
Outside diameter of the ink ribbon roll 68 mm, maximum
Internal core diameter 25.4 mm
Printer dimensions
Dimensions (W x H x D) 189 mm x 320 mm x 253 mm
Weight 3.5 kg
Electronics
High-speed processor, 32 bits, ColdFire
Cycle rate 800 MHz
Main memory (RAM) 265 MB
Program memory (ROM) 50 MB
Slot for SD memory card (SDHC, SDXC) Up to 512 GB
Technical data
108716_en_01 PHOENIX CONTACT 45 / 52
Interfaces
Serial RS-232 C 1200 to 230400 baud/8 bits
USB 2.0 High-speed slave for PC connection
USB host 2 x on the back, up to 500 mA
USB host 1 x on the control panel, up to 500 mA
Ethernet LPD, IPv4, IPv 6, RawIP printing, DHCP, HTTP, FTP, SMTP,
SNMP, TIME, NTP, Zeroconf, SOAP web service
Software
Marking software CLIP PROJECT marking advanced / professional
PROJECT complete marking
Operating data
Voltage 100 V AC ... 240 V AC, 50/60 Hz, PFC
Power consumption 150 W, typically / 300 W, maximum
Temperature
Operation +5°C ... +35°C
Storage 0°C ... +60°C
Transport -25°C ... +60°C
Humidity
Operation 10% … 85%, non-condensing
Storage 20% … 80%, non-condensing
Transport 20% … 80%, non-condensing
Approvals
Approvals CE, FCC class A, UL, CB, CCC, KC, ICES3
THERMOMARK ROLL 2.0
46 / 52 PHOENIX CONTACT 108716_en_01
A 3 Approvals and declarations
A 3.1 Federal Communications Commission (FCC)
NOTE: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. The equipment generates,
uses, and can radiate radio frequency and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user may be required to correct the interference at his own expense.
A 3.2 Interference-Causing Equipment Standard (ICES)
Industry Canada Compliance Statement
This Class A digital apparatus complies with Canadian ICES-003.
CAN ICES-3 (A)/NMB-3(A)
A 3.3 GPL code
This product includes software code developed by third parties, including software code
subject to the GNU General Public License ("GPL") or GNU Lesser General Public License
("LGPL"). As applicable, the terms of the GPL and LGPL, and information on obtaining ac-
cess to the GPL Code and LGPL Code used in this product, are available to you at:
phoenixcontact.net/products
under the description of the printer.
The GPL Code and LGPL Code used in this product is distributed WITHOUT ANY WAR-
RANTY and is subject to the copyrights of one or more authors. For details ,see the GPL
Code and the LGPL Code for this product and the terms of the GPL and LGPL.
Written Offer to GPL Source Code:
Whereas such specific license terms entitle you to the source code of such software,
PHOENIX CONTACT will provide upon written request via email and/or traditional paper
mail the applicable GPL source code files via CD-ROM for a nominal cost to cover shipping
and media charges as allowed under the GPL and LGPL.
Please direct all inquiries to:
PHOENIX CONTACT GmbH & Co. KG
Flachsmarktstraße 8
32825 Blomberg
DEUTSCHLAND
Declaration of conformity
108716_en_01 PHOENIX CONTACT 47 / 52
A 4 Declaration of conformity
The THERMOMARK ROLL 2.0 complies with the key requirements of the following direc-
tives:
2011/65/EU Restriction of the use for certain hazardous substances
2014/30/EU EMC Directive (electromagnetic compatibility)
2014/35/EU Low Voltage Directive
The standards consulted for evaluating conformity can be found at:
phoenixcontact.net/product/1085260
THERMOMARK ROLL 2.0
48 / 52 PHOENIX CONTACT 108716_en_01
Index
108716_en_01 PHOENIX CONTACT 49 / 52
A 5 Index
C
Changing the language ............................................... 17
Cleaning
Device ................................................................... 35
Cleaning interval ......................................................... 25
Connections................................................................ 10
Creating print jobs ....................................................... 16
D
Display ........................................................................ 17
Disposal ...................................................................... 40
E
Error causes................................................................ 39
Error messages..................................................... 39, 40
Ethernet ...................................................................... 12
Exchanging the roller .................................................. 37
F
FTP ............................................................................. 28
I
Ink ribbon
Inserting
Ordering data ........................................................ 41
Inserting label strips in printhead........................... 13, 14
Inserting labels............................................................ 13
Inserting Leporello labels ............................................ 14
Inserting marker sleeve ............................................... 13
Inserting material......................................................... 13
Inserting shrink sleeve................................................. 13
Installation location........................................................ 8
O
Ordering data .............................................................. 41
P
Pressure roller
Exchanging ........................................................... 37
Printhead
Cleaning ................................................................ 36
Notes....................................................................... 7
S
Scope of supply ............................................................ 8
T
Technical data............................................................. 44
Transfer film, see ink ribbon
Transport..................................................................... 40
Troubleshooting .......................................................... 39
U
Unpacking..................................................................... 8
W
Website....................................................................... 27
WLAN ......................................................................... 12
THERMOMARK ROLL 2.0
50 / 52 PHOENIX CONTACT 108716_en_01
PHOENIX CONTACT 51 / 52
Please observe the following notes
General Terms and Conditions of use for technical documentation
Phoenix Contact reserves the right to alter, correct, and/or improve the technical
documentation and the products described in the technical documentation at its own
discretion and without giving prior notice, insofar as this is reasonable for the user. The
same applies to any technical changes that serve the purpose of technical progress.
The receipt of technical documentation (in particular user documentation) does not
constitute any further duty on the part of Phoenix Contact to furnish information on
modifications to products and/or technical documentation. You are responsible to verify the
suitability and intended use of the products in your specific application, in particular with
regard to observing the applicable standards and regulations. All information made
available in the technical data is supplied without any accompanying guarantee, whether
expressly mentioned, implied or tacitly assumed.
In general, the provisions of the current general Terms and Conditions of Phoenix Contact
apply exclusively, in particular as concerns any warranty liability.
This manual, including all illustrations contained herein, is copyright protected. Any
changes to the contents or the publication of extracts of this document are prohibited.
Phoenix Contact reserves the right to register its own intellectual property rights for the
product identifications of Phoenix Contact products that are used here. Registration of such
intellectual property rights by third parties is prohibited.
Other product identifications may be afforded legal protection, even where they may not be
indicated as such.
PHOENIX CONTACT GmbH & Co. KG • Flachsmarktstraße 8 • 32825 Blomberg • Germany
phoenixcontact.com
52 / 52
52
How to contact us
Internet Up-to-date information on Phoenix Contact products and our Terms and Conditions can be
found on the Internet at:
phoenixcontact.com
Make sure you always use the latest documentation.
It can be downloaded at:
phoenixcontact.net/products
Subsidiaries If there are any problems that cannot be solved using the documentation, please contact
your Phoenix Contact subsidiary.
Subsidiary contact information is available at phoenixcontact.com.
Published by PHOENIX CONTACT GmbH & Co. KG
Flachsmarktstraße 8
32825 Blomberg
GERMANY
Should you have any suggestions or recommendations for improvement of the contents and
layout of our manuals, please send your comments to:
tecdoc@phoenixcontact.com
PHGNIX CONTACT INSPIRING INNOVATIONS
PHOENIX CONTACT GmbH & Co. KG
Flachsmarktstraße 8
32825 Blomberg, Germany
Phone: +49 5235 3-00
Fax: +49 5235 3-41200
E-mail: info@phoenixcontact.com
phoenixcontact.com
© PHOENIX CONTACT 2019-02-15
108716_en_01
Order No. —01